Privacy Policy
Last updated: April 12, 2026
This Privacy Policy describes how Felix Thron ("we", "us", or "our") collects, uses, and protects your information when you use the Relivio mobile application ("App").
1. Information We Collect
1.1 Account Information
No account required. Relivio is fully anonymous. The app uses Apple's AppTransaction API to obtain an appTransactionId — a stable, anonymous identifier provided by Apple for your Apple Account / app pair. It persists across device switches and reinstalls but is not tied to any email, name, or other personal identifier. We do not collect names, email addresses, phone numbers, or other personal details.
1.2 Photos
When you use our colorization or animation features:
- Photos are uploaded to our servers for AI processing
- Photos are automatically deleted from our servers within 7 days
- Processed photos are downloaded to your device and stored locally
1.3 Usage Data
We collect anonymous usage data to improve the App:
- Screen views and feature usage
- App crashes and errors
- Device type, operating system version, and app version
- General location (country/region)
We do NOT collect:
- Photo content analysis or facial recognition data
- Precise location
- Contacts or other device data
1.4 Face Data
Relivio does not perform facial recognition, face detection, or biometric analysis. Our app does not use Apple's Vision framework for face detection, ARKit face tracking, or any on-device facial analysis technology. (Our app does use Apple's Vision framework for rectangle detection — to help users auto-crop scanned photos — but never for face detection, face geometry, or biometric analysis.)
When you submit a photo for restoration or animation, the complete photo image is processed as a whole by our AI service providers. No face-specific data — such as facial geometry, face embeddings, face landmarks, or biometric identifiers — is ever extracted, isolated, stored, or analyzed separately from the photo.
The AI models we use (for image restoration and animation) process the entire image and return the enhanced result. These models may detect visual features including faces as part of their general image processing, but no face data is returned to us, stored, or used for any purpose beyond the immediate processing of that single photo.
All photo data (which may incidentally contain faces) follows the same retention and deletion schedule described in Section 1.2 and Section 5: automatically deleted from AI processing servers within 1 hour, and from our cloud storage within 7 days.
2. How We Use Your Information
We use collected information to:
- Provide the photo colorization and animation services
- Process in-app purchases and manage your credit balance
- Improve app performance and fix bugs
- Analyze usage patterns to enhance features
3. Third-Party Services
Our App uses the following third-party services:
3.1 Apple Services
- AppTransaction API — Anonymous identity; see Section 1.1
- StoreKit 2 — In-app purchases (payment information is handled entirely by Apple — we never see your payment details)
3.2 Firebase (Google)
- Analytics: Anonymous usage statistics
- Crashlytics: Crash reporting and diagnostics
Privacy Policy: firebase.google.com/support/privacy
3.3 Replicate
- AI Processing: Photo colorization and animation
- Your photos are processed and automatically deleted within 1 hour
Privacy Policy: replicate.com/privacy
3.4 Google Cloud Platform
- Cloud Storage: Temporary photo storage (EU region)
- Cloud Run: Backend services (EU region)
4. Data Storage and Security
- All user data is stored in the European Union (Belgium)
- We use industry-standard encryption for data transmission (HTTPS/TLS)
- Photos are stored temporarily and automatically deleted after 7 days
- We implement appropriate technical measures to protect your data
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Photos on our servers | 7 days (auto-deleted) |
| Photos during AI processing | 1 hour (auto-deleted) |
| Anonymous identity (appTransactionId) | Persists as long as the app is installed on your Apple Account |
| Analytics data | 24 months |
6. Your Rights
You have the right to:
- Access: View your data stored in the App
- Delete: Delete the app to remove your local data; contact us at info@relivio.io to request deletion of any associated server-side data
- Withdraw consent: Stop using the App at any time
To exercise these rights or for any privacy-related questions, contact us at info@relivio.io.
For EU/EEA Users (GDPR)
You have additional rights including data portability, rectification, and the right to lodge a complaint with a supervisory authority.
For California Users (CCPA)
We do not sell your personal information. You have the right to know what data we collect and request its deletion.
7. Children's Privacy
Relivio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at info@relivio.io and we will promptly delete it.
8. International Data Transfers
Your data is processed in the European Union. If you are located outside the EU, your data will be transferred to and processed in the EU, which may have different data protection laws than your country.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last updated" date
We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@relivio.io
Felix Thron Relivio